Privacy and Policy

  1. Introduction: This Privacy Policy outlines how Froots Natura collects, uses, and protects your personal information when you purchase or use our frozen fruits. We are committed to safeguarding your privacy and ensuring the security of your personal data.
  2. Information We Collect: We may collect various types of information from you, including your name, contact details, payment information, and any other information you provide during the ordering or registration process.
  3. Use of Information: We use the information we collect for the following purposes: a. Processing and fulfilling your orders for frozen fruits. b. Communicating with you regarding your orders, updates, and promotions. c. Improving our products, services, and website based on your feedback and preferences. d. Conducting market research and analysis to enhance our business operations. e. Ensuring compliance with legal and regulatory requirements.
  4. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure.
  5. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities.The prices of our frozen fruits are displayed in the currency stated on the website or in-store. Prices are subject to change without notice, but any changes will not affect confirmed orders.
  6. Third-Party Services: We may engage third-party service providers to assist with order fulfillment, payment processing, marketing, or other business operations. These providers may have access to your personal information but are obligated to protect its confidentiality.
  7. Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or contacting our customer service.
  8. Sharing of Information: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted partners and affiliates who assist us in providing our products and services.
  9. Legal Disclosure: We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, safety, or the rights of others.
  10. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  11. Children’s Privacy: Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of such information being collected, we will take steps to delete it.
  12. Your Rights: You have the right to access, update, correct, or delete your personal information held by us. You may exercise these rights by contacting our customer service. We will make reasonable efforts to respond to your requests promptly.
  13. International Transfers: Your personal information may be transferred to and processed in countries outside of your residence. By using our products and services, you consent to the transfer of your information to such countries.
  14. Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective immediately upon posting. We encourage you to review the Privacy Policy periodically.
  15. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our customer service. We will address your inquiries promptly and in accordance with applicable laws.
  16. Consent: By providing us with your personal information or using our products and services.